“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” This quote is so widely cited all over the internet that you have probably seen it more than once and you already know who said it. That's right, it was Sir Richard Branson, the Founder of the Virgin Group.
Almost any job ad on any job site includes a mention about required previous experience: "The ideal candidate will have 5 years of experience in a similar role", "We are looking for someone with 3-5 years related experience", "At least 7 years of experience performing similar tasks is required", and so on.
Anyone who has ever hired a new employee in their team knows how difficult finding the right person can be. Not only does the newcomer need to meet the technical requirements of the role but they also need to fit in your company culture and get along with the rest of the team. Indeed, finding the right candidate takes time and costs money to your organization.
Cultural fit is one of the main building blocks of employee happiness. Not even an above-average salary, free lunches, or other perks can make up for a poor fit between an employee's values and your company culture. In fact, when it comes to attracting and keeping the right people in the long-term, money alone is rarely the main factor.
I have never really understood the term "work-life balance". Why is work considered something separate from the rest of the important things in our lives? Am I not living my life during those 40+ hours that I spend in a workplace every single week?
When we think about bullying, the first image that comes to mind is usually from the schoolyard, or lately even from the context of cyberbullying. However, bullying exists in workplaces, too, and it’s not that rare, either. In 2017, 19% of employees in the U.S. were being bullied in their workplaces, and another 19% were affected as witnesses.
Candidate experience refers to the feelings and perceptions that you create to your candidates during the hiring process. Creating happy candidate experiences is important because it not only sets the basis for happy employee experiences but it also helps you engage the right talent during the hiring process. Top talent will usually have more than one option to choose from, and it’s not always about the best economical offer. If you have created a better candidate experience than your competitors, candidates will be more likely to choose you. Happy candidate experiences also create positive word-of-mouth. During the hiring process, you interact with several candidates and they will talk about their experience to others, thus contributing to your reputation and employer brand.